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YekAuto.Ai

隐私政策

生效日期:

广州椰壳科技有限公司(以下简称"我们")深知隐私对您的重要性。本隐私政策适用于我们提供的 YekAuto.Ai(亦称 CarWholesale.Ai)Chrome 扩展及相关服务,旨在说明我们在您使用本扩展时如何收集、使用、存储和保护您的信息。请您在使用前仔细阅读本政策。

1. 我们收集的信息

为实现 WhatsApp Web 上的汽车批发 CRM 助手功能,本扩展可能会访问或收集以下信息:

  • WhatsApp Web 页面信息:当您授权使用本扩展时,我们需要访问您当前打开的 web.whatsapp.com 页面内容,以读取聊天消息、联系人姓名、电话号码等,用于 AI 自动/手动回复、客户信息展示、消息同步与群发等功能。
  • WhatsApp 账号标识信息:包括您的 WhatsApp 账号信息(如 wa_account、手机号等),用于调用后端 AI 服务、识别当前登录身份以及将数据关联到正确的 CRM 账号。
  • CRM 登录凭证:您登录我们自有 CRM 后端时获得的身份令牌(token)会保存在浏览器的 chrome.storage.sync 中,并由 Background Service Worker 在内存中持有,用于向 CRM 后端发起认证请求。
  • 业务数据:包括车辆库信息、快捷回复模板、群发联系人列表、发送历史、客户状态、翻译记录、订阅状态等,这些数据主要用于在扩展界面中展示和执行业务操作。

我们不会主动收集您的位置信息、健康信息、财务账号信息、身份验证敏感信息(如密码、PIN)或支付卡号。支付流程(如有)由微信支付等第三方支付渠道处理,本扩展不直接处理支付信息。

2. 信息使用目的

我们使用收集的信息 solely 用于向您提供本扩展的核心功能,包括:

  • 基于聊天上下文生成 AI 自动回复或手动建议回复;
  • 从 CRM 查询客户资料并在 WhatsApp Web 界面展示;
  • 将 WhatsApp 联系人及聊天记录同步到您的 CRM 系统;
  • 发送图文快捷回复、车辆库产品卡片、群发消息;
  • 提供消息翻译、客户状态跟进、订阅管理等服务。

3. 信息共享与第三方

您的数据仅会传输至我们自有的 CRM 后端(默认域名 https://bms.go.yekauto.com)以及我们授权的服务商,用于实现上述功能。我们不会出于广告、营销或任何与本产品单一用途无关的目的向无关第三方出售、出租或传输您的数据。

4. 数据安全

我们采用合理的技术与管理措施保护您的数据。CRM 身份令牌仅由 Background Service Worker 在内存中持有,不会直接暴露给 Content Script 或 WhatsApp 页面主世界;所有与后端的通信均使用 HTTPS 加密传输。请您妥善保管自己的浏览器和操作系统账号,避免他人未经授权使用本扩展。

5. 用户权利

您可以随时在扩展设置中退出 CRM 登录,或从浏览器中移除本扩展。移除扩展后,存储在您本地的业务数据及登录状态将被清除。如您需要查询、更正或删除已同步至 CRM 后端的数据,请通过下方联系方式与我们联系。

6. 政策更新

我们可能会根据产品功能变化或法律法规要求适时更新本隐私政策。更新后的政策将在本页面发布,并更新"生效日期"。请您定期查阅以了解最新内容。

7. 联系我们

如您对本隐私政策或数据处理有任何疑问,请发送邮件至: business@yekauto.com

广州椰壳科技有限公司

Privacy Policy

Effective Date:

Guangzhou YekAuto Technology Co., Ltd. ("we", "us", or "our") respects your privacy. This Privacy Policy applies to the YekAuto.Ai (also known as CarWholesale.Ai) Chrome extension and related services, and explains how we collect, use, store, and protect your information when you use the extension. Please read this policy carefully before using our services.

1. Information We Collect

To provide the automotive wholesale CRM assistant on WhatsApp Web, the extension may access or collect the following information:

  • WhatsApp Web page information: When you authorize the extension, it needs to access the currently opened web.whatsapp.com page to read chat messages, contact names, and phone numbers for AI auto/manual replies, customer info display, message sync, and broadcast messaging.
  • WhatsApp account identifiers: Including your WhatsApp account info (such as wa_account, phone number) to call backend AI services, identify the current user, and associate data with the correct CRM account.
  • CRM login credentials: The authentication token obtained after you log in to our CRM backend is stored in chrome.storage.sync and held in memory by the Background Service Worker for making authenticated requests to the CRM backend.
  • Business data: Including vehicle inventory, quick reply templates, broadcast contact lists, send history, customer status, translation records, subscription status, etc., used for display and business operations within the extension.

We do not actively collect your location, health information, financial account details, authentication-sensitive information (such as passwords or PINs), or payment card numbers. Payment processing (if applicable) is handled by third-party payment channels such as WeChat Pay, and this extension does not process payment information directly.

2. How We Use Information

We use the collected information solely to provide the core features of the extension, including:

  • Generating AI auto-replies or manual reply suggestions based on chat context;
  • Querying customer profiles from the CRM and displaying them in the WhatsApp Web interface;
  • Syncing WhatsApp contacts and chat history to your CRM system;
  • Sending rich-text quick replies, vehicle inventory cards, and broadcast messages;
  • Providing message translation, customer status follow-up, and subscription management.

3. Information Sharing and Third Parties

Your data is only transmitted to our own CRM backend (default domain https://bms.go.yekauto.com) and our authorized service providers to fulfill the functions described above. We do not sell, rent, or transfer your data to unrelated third parties for advertising, marketing, or any purpose unrelated to the single purpose of this product.

4. Data Security

We implement reasonable technical and administrative measures to protect your data. The CRM authentication token is held only in memory by the Background Service Worker and is not exposed to the Content Script or the WhatsApp page main world. All communications with our backend are encrypted via HTTPS. Please keep your browser and operating system accounts secure to prevent unauthorized use of this extension.

5. Your Rights

You can log out of the CRM at any time from the extension settings, or remove the extension from your browser. Removing the extension will clear locally stored business data and login state. If you need to query, correct, or delete data already synced to the CRM backend, please contact us using the information below.

6. Policy Updates

We may update this Privacy Policy from time to time based on product changes or legal requirements. The updated policy will be posted on this page with a revised "Effective Date". Please review it periodically.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please email us at: business@yekauto.com

Guangzhou YekAuto Technology Co., Ltd.